Umbrella Hotel Brooklyn

The customer service was great. The hotel was on the bus and train line. They don’t do room service or clean hour room till departure. The deposit is 100 dollars and I enjoyed my stay

Beautiful big room king size bed. Very clean. Nice bathroom, refrigerator, microwave. Morning breakfast was good you go down to the lounge very clean everything you need. The staff is very nice, the manager heard my boyfriend say that it was my birthday later on the manager left a bottle for me. I thought that was very nice of him.I had a good stay at this hotel I would recommend this hotel if you need a get away just wanna chill.

The hotel rooms are clean, location is great, and all the staff are friendly, helpful, and professional. However, Danny, the front desk attendant, exemplifies another level of professionalism. From the moment you walk into the lobby, she greets you with a warm smile and genuine enthusiasm. Her professionalism and attention to detail make check-in a breeze. She goes above and beyond to assist with any issues or requests and answers any questions you may have, ensuring that your stay is comfortable and enjoyable

Went to new york city on a vacation and wanted to stay closer to coney island. We found the umbrella hotel was affordable and close to the subway. The front desk workers were helpful and very friendly. The rooms were small,but not crammed. The elevator worked fine and the lobby and hallways smelled so clean. The biggest complaint was the water pressure in the shower, but that's pretty common with hotels in big cities. There were smoking rooms on our floor so you could smell cigarettes but not in an overpowering or too unpleasant way. The room had a window that opened , TV with plenty of local channels (and even some adult channels, so be careful when flipping through the higher channels) fridge, microwave, but no coffee maker. There's a corner store right around the block so we were able to grab snacks easily. Would Def stay here again. Every worker was friendly and helpful with questions.

I enjoyed my stay here. The parking lot came in handy.

Overall a good stay. The location is right near a train stop so that was a plus. If you have a large car it is tough to get into the parking lot, so I would not count on parking in the lot. My online reservation was check in at 2pm and check out at 2pm, but that is not the case. The check in posted at the hotel is "3pm sharp" and check out at noon. I got there shortly at 2pm and they said I could check in early for $25, but I said I would just wait in the lobby. The room did have updates, but there were spots that were rundown. Not surprised because this hotel did seem like a "party hotel" on Saturday night. I don't blame them for not consistently having to repair stuff when guest just come in and ruin things. I liked that my room was all tile. My shower was a single standing show so don't expect plenty of room while taking a shower. Again, overall a nice stay.

Honestly i liked it its a motel . Rooms were cheaper than elsewhere deposit was 100$ cash or card . Parking in the back wide just the entrance looks like its small . Room are all king . Some are news mine was new i give the room a 8/10 . staff was super nice to me so my experience overall a 8/10 its not a 5 star hotel but i would put it at a 3.5/4 Walls are thin and you do hear people when they walk in the hallway but yea other than that

I was very satisfied with the room and how neat and clean it was honestly. The area is pretty and has many restaurants near by for a quick bite to grab. Despite all that very clean and nice.